In today's fiercely competitive business landscape, building and maintaining brand trust has become more crucial than ever. Consumers are increasingly discerning, and trust is a key factor influencing their purchasing decisions. A brand perceived as reliable, authentic, and credible is more likely to attract and retain customers while also enjoying positive word-of-mouth marketing. One effective way to boost brand trust is by leveraging website builders like Strikingly, which provide businesses with the tools and features to create a professional and trustworthy online presence.

In this blog, we will explore 8 steps businesses can take, including utilizing the Strikingly website builder, to enhance their brand trust and drive success in the competitive market.

What Is Brand Trust?

Brand trust is the level of confidence consumers have in a particular brand. It's built over time through consistently delivering promises and meeting customer expectations. Trust brands have established a positive reputation, with customers feeling confident in their ability to deliver quality products or services.

Importance Of Brand Trust

Building brand trust should be a top priority for any business looking to succeed in today's competitive market. With it, consumers can choose your products or services over those of your competitors. On the other hand, trusted brands are more likely to see increased sales and revenue due to the loyalty and repeat business of satisfied customers.

As you can see, establishing and maintaining brand trust is crucial for any business looking to succeed in today's market. In the following sections, we'll outline seven steps you can take to help build your brand's credibility and establish yourself as a trusted name in your industry.

Image taken from Strikingly

Step 1: Define Your Brand

Building brand trust is essential to any successful business. Consumers are more likely to trust brands that they recognize and have a positive perception of. It is where defining your brand comes in. By determining your unique value proposition, identifying your target audience, developing your brand voice, and utilizing Strikingly website builder for branding, you can establish a strong foundation for building brand trust.

A. Determine Your Unique Value Proposition

Your unique value proposition sets you apart from other businesses in your industry. It should be clear and concise, highlighting what makes you different and why consumers should choose you over competitors. By focusing on this unique aspect of your business, you can create a strong brand identity that resonates with your target audience.

B. Identify Your Target Audience

Knowing your target audience will help you tailor your messaging and content to their specific needs and interests. It will make it easier for them to connect with your brand on a deeper level and build trust over time.

C. Develop Your Brand Voice

Your brand voice is the tone and style you use to communicate with consumers. It should be consistent across all platforms, from social media to website copy, to create a cohesive experience for consumers interacting with your brand.

Image taken from Strikingly

Step 2: Utilize Strikingly Website Builder For Branding

Strikingly website builder can help increase brand trust in several ways:

  • Professional Design. Strikingly offers a wide range of professionally designed templates that are visually appealing and modern. A well-designed website creates a positive impression and instills trust in your audience. You can customize these templates to match your brand's visual identity, ensuring that your website looks polished and professionally represents your brand.
  • Branding Elements. Strikingly allows you to easily add branding elements such as your logo, tagline, and brand images to your website. Consistent use of branding elements helps reinforce your brand identity and creates a cohesive look and feel for your website. This consistency builds brand trust with your audience as they recognize and associate your brand with its visual identity.
  • Custom Domain. With Strikingly, you can use a custom domain for your website, which adds a level of professionalism and trustworthiness to your brand. A custom domain that matches your brand name or keywords related to your brand makes your website URL memorable. It reinforces your brand image as a legitimate and credible entity.
  • Responsive Design. Strikingly websites are designed to be responsive, meaning they adapt to different devices and screen sizes, including desktops, tablets, and mobile phones. A mobile-friendly website is crucial in today's mobile-first world. A responsive design enhances the user experience, builds brand trust, and ensures your website looks great on any device.
  • Content Creation. Strikingly's website builder allows you to create and edit the content on your website easily. You can create high-quality content that is informative, engaging, and relevant to your target audience. Providing valuable content establishes your expertise and authority in your industry, which builds brand trust with your audience as they see you as a reliable source of information.
  • SEO Optimization. Strikingly has built-in SEO tools to help you optimize your website for search engines. You can optimize your website's content, meta tags, URLs, and other SEO elements to improve your website's visibility in search engine results. This helps your website rank higher in search results, increasing your brand's online visibility and credibility.
  • Security Features. Strikingly takes security seriously and provides SSL encryption for all websites built on its platform. SSL encryption ensures that data transmitted between your website and visitors is secure, protecting sensitive information such as contact details and payment information. A secure website builds brand trust with your audience, as they feel confident that their data is safe.
  • Social Media Integration. Strikingly allows you to easily integrate social media icons and links into your website. By linking your website to your brand's social media profiles, you can showcase your presence and encourage visitors to connect with your brand on social media platforms. This builds brand trust by showcasing your active engagement on social media and fostering a sense of community and authenticity.

Utilizing these features can create a website that establishes your brand's credibility, expertise, and professionalism and build brand trust with your target audience.

Image taken from Strikingly

Step 3: Create Quality Content

Creating quality content is a crucial in building brand trust. Quality content refers to relevant, informative, and engaging content for your target audience. It should be able to answer their questions and provide valuable insights. By creating quality content, you establish yourself as an authority in your industry and show that you care about delivering value to your customers.

1. Types Of Content

There are different types of content you can create to build brand trust. These include blog posts, articles, infographics, videos, podcasts, and social media posts. Each type of content serves a different purpose and appeals to diverse audiences. You need to determine which type of content works best for your brand and target audience.

2. Keywords & Metadata

Utilizing keywords and metadata are also important in creating quality content. Keywords help search engines understand your content and make it easier for users to find it when they search for related topics. Metadata provides additional information about your content, such as the title, description, and tags.

To improve the quality of your content, there are several tips you can follow:

  • Focus on providing value rather than promoting your products or services.
  • Keep your tone conversational and avoid jargon or technical terms that may confuse your audience.
  • Use images or videos to make sure your content is visually appealing.

By following these tips and creating quality content consistently over time, you can establish yourself as a trusted brand in the eyes of your target audience.

Step 4: Utilize Social Media

Social media has become essential to build brand trust in today's digital age. It provides a platform for companies to connect with their audience, showcase their brand's personality, and establish themselves as a trusted source of information. Businesses can use social media effectively to enhance their online presence and build a loyal following.

  • Importance of Social Media.

Social media is crucial for building brand trust because it allows businesses to engage with their audience in real-time. It creates an opportunity for companies to listen to their customers' feedback, respond promptly to inquiries or concerns, and provide valuable insights into their products or services. By doing so, businesses can demonstrate that they care about their customers' needs and are committed to delivering high-quality solutions.

  • Platforms to Focus On.

Businesses can use social media platforms to build brand trust, including Facebook, Twitter, Instagram, LinkedIn, and YouTube. Each platform has unique features and audience demographics that companies should consider when developing their social media strategy. For instance, Facebook is ideal for reaching a broad audience, while LinkedIn suits B2B marketing.

  • Guidelines for Social Media Usage.

To effectively utilize social media for building brand trust, companies should follow some guidelines, such as maintaining consistency in branding across all platforms by using the same logo and color scheme, posting regularly with relevant content, engaging with followers by responding promptly to comments or messages; avoiding controversial topics or negative comments; and monitoring the competition's activity.

  • Integrating Social Media with SEO Content.

Integrating social media with SEO content can help businesses boost their online visibility and credibility while building brand trust simultaneously. By sharing high-quality content on social media platforms that link back to the company's website or blog post, businesses can drive traffic to their site while providing valuable information that establishes them as an authority in their industry.

Image taken from Strikingly

Step 5: Establish Credibility

Establishing credibility is essential to building brand trust. Consumers are likelier to trust brands they perceive as credible, reliable, and trustworthy. In today's digital age, there are several ways to establish credibility for your brand.

Importance of credibility

Credibility is crucial because it helps to build brand trust with your target audience. When consumers trust a brand, they are more likely to purchase or engage with it in other ways. Building credibility takes time and effort but is worth it in the long run.

1. Utilizing Testimonials And Reviews

One effective way to establish credibility is by utilizing testimonials and reviews from satisfied customers. These can be displayed on your website or social media pages, providing potential customers with social proof of your brand's reliability and quality.

It's important to respond promptly and professionally to any negative reviews or feedback you receive. It shows that you care about your customers' experiences and are committed to addressing any issues.

2. Creating Authoritative Content

Creating authoritative content can also help establish credibility for your brand and increase brand trust. This content should be informative, well-researched, and relevant to your target audience's interests or needs.

By creating high-quality content that provides value to your audience, you position yourself as an expert in your field, which can help build brand trust with potential customers.

3. Building Relationships With Influencers

Influencers can also play a role in establishing credibility for your brand. By partnering with influencers with a strong following in your niche or industry, you can leverage their influence and reach new audiences.

When choosing influencers to work with, it's important to ensure that their values align with your brand's and that their followers are within your target audience demographic.

Step 6: Optimize For Local Search

When building brand trust, optimizing for local search is important. Local search refers to searching for businesses or services within a specific geographic area. It is especially important for small businesses or those with a physical location, as it allows them to connect with potential customers in their immediate vicinity.

1. Local Keywords

To optimize for local search, it's essential to focus on local keywords. These keywords include the name of your city or region, such as the best pizza in New York City. Including these keywords in your content and website can improve your chances of appearing in local search results.

2. Location-Specific Content

Creating location-specific content is also vital in optimizing for local search. It could include blog posts about events happening in your area or pages on your website that highlight the unique features of your city or neighborhood. By providing valuable information about your location, you can attract locals and visitors looking for information about the area.

3. Use Of Tools

Utilizing tools like Google My Business and Strikingly website builder can also help you optimize for local search. Google My Business allows you to create a business profile with information like your address, phone number, and hours of operation. This information will appear in Google Maps and other search results when people look up businesses like yours.

Strikingly website builder also offers features that can help with local optimization, such as customizable templates that allow you to showcase your location and services. With these tools, you can improve your visibility in local search results and build trust with potential customers looking for businesses like yours.

Step 7: Monitor Your Online Reputation

In today's digital age, online reputation is everything. The way people perceive your brand online can make or break your business. Building brand trust is crucial; monitoring your online reputation is vital in achieving that goal.

Importance Of Online Reputation.

Your online reputation is people's perception of your brand based on what they see and read about you online. It can affect how customers perceive your products or services and whether they do business with you. A positive online reputation can help you build brand trust and attract more customers, while a negative one can damage your business and decrease sales.

Utilizing Online Reputation Management Tools.

You need to use the right tools to monitor your online reputation effectively. Several tools can help you track what people say about your brand on social media, review sites, and other platforms. Some popular tools include Google Alerts, Hootsuite Insights, and Brand24.

Responding To Reviews And Feedback.

One of the best ways to build brand trust with your customers is by promptly responding to their reviews and feedback. Whether it's positive or negative feedback, responding shows that you care about their opinions and are willing to address any issues they may have had with your products or services.

Incorporating Feedback Into Content Creation.

Another way to build customer and brand trust is by incorporating their feedback into your content creation process. Use customer reviews as inspiration for blog posts or social media content that addresses common concerns or questions they may have about your products or services.

Step 8: Measure Success

To build brand trust, measuring your efforts' success is important. It will help you identify what's working and what needs improvement.

  • Utilizing analytics tools is key in this process. By tracking website traffic, engagement on social media, and other metrics, you can gain insights into how your audience responds to your brand.
  • Identifying key performance indicators (KPIs) is also crucial in measuring success. KPIs are specific metrics that indicate whether or not you're achieving your goals. For example, if one of your goals is to increase website traffic, then a KPI would be the number of unique visitors to your site each month.
  • Making adjustments based on data is the final step in measuring success. Once you've analyzed the data and identified areas for improvement, it's important to make changes accordingly. It could mean tweaking your content strategy or adjusting your social media approach.
  • By consistently measuring success and making adjustments based on data, you can continue to build brand trust with your audience over time. Trusted brands are those that are willing to adapt and evolve based on feedback from their customers.
  • Utilizing Strikingly website builder can also help measure success by providing built-in analytics tools and easy-to-use templates for creating quality content that resonates with your target audience.


Building brand trust is crucial for any business looking to succeed in today's competitive market. Consumers are likelier to choose trusted brands over those unfamiliar with or have had negative experiences with them. Following the steps outlined above, you can establish and maintain a strong brand reputation to help you stand out.

It's important to remember that building brand trust is an ongoing process. You can only create quality content, optimize for local search, establish credibility once and expect to reap the benefits forever. Consistent effort is required to maintain a positive reputation and engage your audience.

One tool that can help you in your efforts to build brand trust is Strikingly website builder. With its easy-to-use interface and customizable templates, you can create a professional-looking website that accurately represents your brand and appeals to your target audience.

In conclusion, building brand trust takes time, effort, and dedication. By defining your brand, creating quality content, utilizing social media, establishing credibility, optimizing for local search, monitoring your online reputation, and measuring success, you can strengthen your reputation as a trusted brand in your industry. And with the help of tools like Strikingly website builder, you can make the process easier while still maintaining control over how your brand is represented online. Remember: trusted brands are successful brands!