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Okay, here’s the deal: Live chat is the preferred channel for 42% of users vs. email (23%), or other social media channels (16%) A good 62% of customers expect live chat support to be available on mobile devices. If and when it’s available, 82% of these users would use it. Before picking up the phone calling support, 53% of users prefer using live chat. Site visitors who talk to an online live ch…

We made some updates to our Simple Store so you can easily manage your e-commerce. Check it out! Searching orders is now possible. No more sifting through pages and pages to find that one order. You can now search your customer’s name, email address, or order number quickly and easily. (Thanks to Juan and Camilo for requesting this!) Set sales tax per state. If you’re selling products to the Un…

It’s the year of chat bots, Instagram influencers, and social media marketing. Brands do whatever they can to make sure that they reach their customers in the most effective way possible. At the end of the day, email newsletters still reign supreme. Recent surveys show that 99% of consumers still check their email everyday, and a good 59% say that marketing emails do affect their buying decisions…

TL; DR: Most businesses understand the importance of connecting with their customers wherever they are. Unfortunately, not all organizations are equipped with a development staff versed in mobile site design. Luckily, Strikingly is here to help. Strikingly’s site builder offers the ability to craft and publish responsive web designs within minutes. We recently caught up with CEO David Chen, who t…

How One Badass Reddit Post Produced 170 New Customers in under 3 Hours Here’s the thing about promoting your brand-new business or service - We all need the validation that people not only want our services, but are willing to pay for them. So getting those first few clients can be critical to building up confidence that you’re on the right path. But let’s be honest about why we’re actually promo…

The Instagram strategy for your SaaS company didn’t quite perform the way you wanted it to, did it? Many of us marketing managers produced the same results, implementing the same Instagram (IG) protocol. Post 3-4x per day S4S (or Share 4 Share) The follow/unfollow method Curate content from other profiles Run contests, etc, etc. Yet the overall result is the same. Yes, we can build our number of …

We could all use a little extra cash right? Supplements are not cheap and new workout gear can be damn ‘spensive! And you deserve it because you put in the time to look and feel good. But if you add in a family and other responsibilities… ...you can definitely feel the pinch. Matt Toman is a father of 2, a practitioner in the art of building bulk, and was looking for a way to monetize his massive…

How to Create a Landing Page to find the Next Dollar for Your Charity “Yes, technology is an exciting tool. But to move someone to action still requires a messenger, a message and a purpose”. -Derrick Feldman The world feels like it’s on fire (especially on Twitter). Hurricane destruction, refugees, water crisis, education crisis, abused animals, and the list goes on. You’re ready to get off the…

Originally published on Mashable Avoid the Pitfalls: Build a Business with Your Friend without Ripping Each Others’ Throats Out (The Extended Version) (Co-founders of Strikingly, in order of appearance: Teng Bao, Dafeng Guo, David Chen) “It is a bad idea to start a business with your best friend. It is also a terrible idea to start a business with your wife or your girlfriend. You will end up fr…

All Star Customer Success: The One Part of Your Business You’ve Been Neglecting We need to growth hack. We need to focus on our SEO to rank higher. Traffic. We need more traffic! Most brands spend THOUSANDS of hours, and dollars, looking to get more customers to use their product or service. Thinking that’s the end goal. But they’re forgetting something. It’s one thing to get new customers, but i…

Hail Mary Marketing MVP: How One Entrepeneur Threw Together A Last Minute Kickstarter Campaign, Raised 2X Their Goal, And Came To Market There are currently 229,921 Kickstarter Projects that have been unsuccessfully funded. Usually this is due to a lack of planning, promotions, or both. Brian Tam, and his creativity consulting firm, Let’s Make Great, were able to get their Kickstarter project, P…

How Tweaking Your Landing Page Can Result in Up To 300% More Sales (With Just 4 Simple Ideas) You have 6-8 seconds. Most people think just getting people to their store will result in an immediate sale, but it's usually not that easy. In reality, you have between 6-8 seconds for your new visitor to know: What you do Persuade them why your product or service matters And convince them you are the s…

Side Hustle Case Study: How A Mom Of Five Made $2,653 (In Recurring Revenue) With A New Side Project Today we're going to show you how a mom of five managed to create a thriving side business that generates $2,653 of recurring monthly income in less than 5 months. And she manage this despite: Having been let go from her job of 3 years Being a mom to 5 kids And with only a 300 Euro investment In t…

How We Build A Landing Page That Converts in Under an Hour Some of us can remember what it was like when we built our first landing page. We were terrible at it. Really…it was laughable. We were overthinking everything and googling questions like: What information should you have in your landing page? How the hell do you write copy? How to design a landing page? What exactly is a landing page fo…

22 Killer Outreach Emails That Worked “Outreach” is not “Broadcasting” - Tim Soulo from Ahrefs All online marketing campaigns are going to include email outreach to influencers, bloggers, or editors within publications. A well written outreach email can produce backlinks, new clients, exposure to a new audience, turn a dissatisfied customer into a super fan, and more! Unfortunately, most people …

Here are some data that might make you rethink/start to think about your mobile strategy. 1. Forbes: 10% of all internet traffic is mobile in June of 2012 (from only 1% in the end of 2009, 10 times in 2.5 years). Mobile traffic has already surpassed desktop in India. 2. Mashable: 21% of small business already have mobile optimized web presence by early 2011. Growing rapidly. 3. TechCrunch: Androi…