• Summary

    15+ years experience in delivering successful products launches and start ups in the financial services, mobile and digital industries. Pioneer experience in developing and launching digital-only Challenger Bank from scratch. Interim management, due-diligence and consulting

    Frequently work with board-level senior executives on marketing and commercial issues at leading multinational companies such as VISA (Europe), Lloyds Bank (UK), BT (UK), Disney, Lebara (UK), Orange (UK & Asia Pacific), Vodafone (UK, Germany, Romania), AT&T (US) and MTN (West Africa) as well as private equity firms including GMT Partners (UK) and MC Ventures (US). International career exposure across Europe, US, Africa and Asia Pacific. Scrum certified and agile project management practitioner. Chaired various conferences including at Oxford, London and Dubai. Quoted in different publications including Economist Intelligence Unit (EIU), ACCA's Accountancy Futures Academy and Guardian newspaper

  • Experience

    Head of Mobile

    HSBC

    2017 - Current 

     

    • Spearhead the re-fresh of HSBC mobile banking proposition
    • Building new mobile centric team to re-develop the mobile app
    •  Lead one of the key priority workstream within the global digital transformation programme

     

    Senior Advisor

    Alvarez and Marsal

    2016 Alvarez and Marsal is a consulting firm known for asking tough questions, listening well, digging in and getting our hands dirty. We are fact-driven and action-oriented. We move our clients forward, to where they need to be.​

     

    • Implements Digital Banking project for one of the biggest incumbent retail bank

    • Part of bank-wide digital transformation initiative

    • Develops project governance and prioritisation of products and processes

    Managing Director

    InterSkan

    2012 - Present InterSkan is a management consulting firm

     

    We are passionate about Mobile, Payments, FinTech and InsurTech. We are the trusted advisor to our clients in the sectors that we love

    Programme and Product Director

    Lebara Money

    2013 - Present Lebara is a mobile operator in 8 countries

     

    • Programme and Product Director of FinTech propositions 
    • Led product development and management of financial/banking services including customer centric Current Account, Saving Account, Overdrafts, Short-term Loans, International Money Transfers and Insurances
    • Strategic direction, target operating model and business plan
    • Propositions, product risks and roadmap
    • Developed innovative customer KYC (know your customer) and AML (anti-money laundering) paths
    • Governance structure and process (Risk and Product Governance Boards)
    • ​​Third party partners identification, evaluation and commercial negotiations;
    • Led the online and mobile design & testing (UX and UI) for Android and iOS
    • Led portfolio lifecycle management through the monitor, analysis of the performance and manage the PMO

    Mobile Payment Strategy

    Visa Europe

    2012 - 13    Visa is a payment business

     

    • Mobile and contactless payment strategy (including mobile & digital wallet)
    • Mobile commerce convergence propositions development

    Director

    Greenwich Consulting

    2005 - 11 Greenwich Consulting is an International management consulting firm in digital, mobile and financial services.. Now acquired by Ernst & Young Advisory

     

    Led and successfully delivered numerous projects such as:

    • Developed strategy and programme managed go-to-market initiatives in digital payment and mobile money for different global clients in both developed and developing countries. Developed products and processes roadmaps. Scope included strategy and roadmap development as well as go-to-market implementation. Partnered with retail banks and obtained regulatory approvals. Interfaced with CXOs.
    • Developed strategy and project managed new digital business proposition from scratch for a multinational client. Also launched the proposition commercially. Devised primary customer research through focus groups and quantitative research and go-to-market plan; negotiated agreements with multiple new partners and managed the testing phases (pilot and beta testing).
    • Programme managed the launch of a new start-up in mobile and and transform the previous quad-play offers, including channels to market and propositions from scratch. Developed all aspects of marketing (strategy, proposition, channel, promotion and pricing). Negotiated and agreed commercial terms with suppliers. Developed channels to market including location selection and creation of physical retail outlets.
    • Programme managed the transformation of a new digital partnership (including advertisers, aggregators, content owners and platform providers) for client. Worked with Board of Directors.

  • Skills

    Specialties: Digital, FinTech, mobile payments, wallet, mobile money & banking, APIs, Cloud, MVNO, mobile applications, mobile & broadband technologies, mobile telecoms, strategy, product development, business development, start-ups

    7

    Successful products launches

    12

    Mobile payment, money & banking consulting projects 

    19

    Clients trusted Pang

    1

    Challenger Bank launch including partnership and product development 

  • Projects

    Selected projects that I led or responsible for

    Digital wallet and mobile payment

    Greenfield mobile operator launch with quad play propositions

    Innovative service launch across 4 countries

    B2B product launch

    Process design

    Due-diligence

    Organisational re-design

    Regional growth strategy

    Regional growth strategy

    Investment opportunities

    Investment feasibility assessment

    Mobile growth strategy

  • Quotes

      "A rare example of someone who truly recognises the challenges and opportunities faced by the industry"

     

    "... The success achieved on launch was impressive"

  • Investment Portfolio

    Smart Job Search

    Paying should be a piece of CAKE

    P2P property lending

    It's time for a new kind of bank

    We don't pretend to be healthy; we are!

    Explore exciting places you can work

    A last-moment marketplace for restaurants & bars

  • Contacts

    LinkedIn

    +44 77393 25461

    Phone

    Twitter

    Email